Privacy Policy

This policy explains what personal data Sea N Shore IT Solutions LLP (trading as Build With Prakhar, “we”) collects through buildwithprakhar.com, and how we use it.

What we collect

Details you give us: your name, email address, phone number and any message you send when you buy, book a call or contact us.
Payment details: handled by Razorpay. We receive the payment status, amount, your name and email, but never your full card or bank details.
Booking details: when you book through Calendly, Calendly shares your name, email and answers with us.
Project materials: notes, files and access you choose to share for a service.
Technical data: our host, Cloudflare, processes basic logs (such as IP address and browser type) to keep the site secure and fast. We do not use advertising or tracking cookies.

How we use it

To deliver what you bought, send files and invoices, and schedule sessions.
To reply to your questions and give support.
To send updates about a product you bought (for example, a new playbook version). You can opt out at any time.
To meet legal, tax and accounting obligations.

We do not sell or rent your personal data.

Who we share it with

Only the services needed to run the business: Razorpay (payments), Calendly (bookings), Cloudflare (hosting), Google (email) and, for sessions, the video-call tool we agree on. Each handles data under its own privacy policy. We may also share data if the law requires it.

How long we keep it

We keep purchase and invoice records for as long as tax law requires (typically 8 years in India). Other data is kept only while it is needed for the purpose above, then deleted.

Your choices and rights

You can ask to see, correct or delete your personal data, or withdraw consent for updates, by emailing [email protected]. We reply within 30 days. If you are in the UK or EU, you also have rights under GDPR, including complaining to your local data-protection authority.

Security

We use secure, reputable providers and limit access to your data. No online service is perfectly secure, so please don’t send passwords by email; we will tell you a safer way to share access when a project needs it.

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