Shipping and Delivery Policy
Last updated: 8 November 2026
Nothing physical is shipped. Everything we sell is digital or delivered online, so there are no shipping charges.
Delivery times
What you buyHow and when it's delivered
PlaybooksDownload links appear on screen as soon as your payment is confirmed, and stay in your account if you create one with the same email. If a file isn't ready, we email it within 24 hours.
Client Engine Setup (LinkedIn Client Engine)Live online sessions over video call. Session 1 is normally within 7 days of your intake form, at a time you choose; Session 2 follows about a week later.
Practical AI WorkshopsOn the date agreed in writing, online or on-site.
Monthly AI Implementation (Monthly AI Partner)Support starts within 2 business days of payment and runs for each paid month.
Didn't receive it?
Log in to your account to download again, or check your spam folder for our emails. Still stuck? Email [email protected] or call +91 82990 44462 with your payment ID and we'll resend it the same day.
Exchanges
Digital products can't be exchanged. If you bought the wrong playbook, email us within 7 days and, if the files haven't been downloaded, we'll switch it. For refunds, see our Cancellation and Refund Policy.